📦 Shipping Policy

Processing Time:
All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates:
Shipping charges for your order will be calculated and displayed at checkout. We primarily ship via USPS First Class and USPS Priority Mail.

• Domestic Shipping: 3–7 business days delivery.

• International Shipping: Currently not available.

Order Tracking:
Once your order has shipped, you will receive an email with a tracking number to follow your package's journey.

Delays:
While we strive for fast shipping, unforeseen delays (such as USPS disruptions) are outside our control. We appreciate your patience.

🔄 Return & Refund Policy

Returns:
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:

• Unworn, unwashed, and in original condition.

• In original packaging (if applicable).

To start a return:
Please contact us at projectashx@gmail.com with your order number and reason for return.

Refunds:
Once we receive and inspect your return, we will notify you of approval. If approved, your refund will be processed to your original payment method within 7 business days.

Non-Returnable Items:

• Sale items

• Gift cards

• Custom or personalized orders

Return Shipping:
Return shipping costs are the customer's responsibility unless the item was defective or incorrect.

❓ FAQ

Where are you based?
We are proudly based in Arizona, USA. Every product is designed, printed, and shipped from our studio.

How long will it take to receive my order?
Processing takes 3–5 business days, and shipping takes another 3–7 business days within the U.S.

Can I cancel or change my order?
Orders can be canceled or changed within 12 hours of purchase. After that, they are already being prepared for shipping.

Do you accept returns or exchanges?
Yes. We accept returns within 30 days for unworn and unwashed items. Visit our Return Policy page for full details.

What size should I order?
Each product page includes a size guide. If you’re between sizes or prefer a looser fit, we recommend sizing up.

Do you ship internationally?
Not at this time — but we're working on it.

Who can I contact if I have more questions?
You can reach us anytime at projectashx@gmail.com. We usually respond within 24 hours.